Unbi
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Built on the WhatsApp Business PlatformOfficial API

All of your business's WhatsApp,
in one place.

One shared inbox for the whole team, a bot the AI builds with you in a conversation, and your store's orders next to every chat. Keep your number, and never pay per seat.

Start a 14-day trialTry the live demo

No credit card · No business verification · Keep your number

Cloud API
Meta's official API
∞
users, one price
2
WhatsApp numbers per account
180d
of history, with the phone app
Why teams switch

WhatsApp on one phone doesn't hold a team

As a business grows, the same three problems keep coming back.

  • Messages slip through

    A customer wrote in the evening, someone saw it and forgot. Nobody knows they're still waiting.

    In UnbiThe “Waiting on us” tab shows every customer who hasn't had an answer.

  • Everyone on one phone

    You can't tell who replied, what was promised, or who picks the conversation up.

    In UnbiEvery conversation has an owner, with internal notes only the team sees.

  • The same questions every day

    Hours, address, prices, “where's my order”. Each answer is another minute of the day.

    In UnbiThe bot answers the routine questions and hands the team only what needs a person.

The inbox

The whole team answers from one inbox

Every rep has their own login. It is clear who is handling what, what the customer was told and what is still open, across every channel the business answers on.

  • Team

    Assign, note, close

    Take a conversation, hand it to a colleague, leave an internal note and close it when you're done. Filter by Mine, Unassigned and Waiting on us.

    ✓Dana took the conversation09:42 AM
    ✓Note: promised a 5% discount09:47 AM
  • Customer

    Know who you're talking to

    Tags, what the customer told the bot, and with a store connected, their orders too.

    ReturningClub
    What she told the bot
    Treatment
    Colour and blow-dry
    City
    Ramat Gan
  • Facebook and Instagram

    The page's messages, in the same list

    A private message on Messenger or Instagram lands in the same inbox, with the same assigning, notes and closing. Comments on your posts arrive here too, answered in public or in a private message.

    Ronit LevyWhatsApp

    "When is the sideboard arriving?"

    Roi BarnesMessenger

    "How far does the table open?"

    michal.kInstagram

    "Saw it in your story, in walnut?"

  • Phone

    The phone app can stay

    Your number stays in the WhatsApp Business app, and everything sent from it shows up here too.

  • Mobile

    Answer from anywhere

    Add Unbi to your phone's home screen. Same inbox, same customers.

  • AI

    A draft reply in one tap

    The AI suggests a reply from the conversation. Your agent reads, edits and sends - nothing goes out on its own.

The bot

Tell it about your business. Watch the bot build itself.

Write to the AI what your business does, or give it your site. It asks for what's missing and builds a whole bot: the screens, the words customers type, and the handoff to your team. Pick a business and watch.

  • Interviews you like a consultant

    Works out what kind of business you are from your site, and asks only what it couldn't find: hours, prices, who handles what.

  • Understands what customers type

    Not only button taps: “I'd like to book a haircut” goes straight to the booking screen.

  • Hands off to the right person

    Delivery questions to the delivery team, quotes to sales - with what the customer already answered.

  • Works when you're closed

    Out of hours the bot tells customers when you're back, instead of leaving them unanswered.

  • Gets better every week

    What customers wrote that the bot didn't understand reaches you by email, with a ready change you add in one tap.

The AI builds the bot with you - it never talks to your customers. The bot only sends what you approved.

Build a bot
Who it's for

For online stores, and any business customers message on WhatsApp

The inbox and the bot work for any business. A store that connects WooCommerce gets its orders and products too.

WooCommerce

Online store

Install the plugin, and every conversation knows what the customer ordered.

  • The order next to the chat: status, items and total
  • Your products inside the bot, with photo, price and link
  • An automatic message when an order changes status
  • A review request a few days after the order arrives
  • The list of customers who opted in at checkout
Services

Service business

Salon, clinic, restaurant, office or garage - the bot is built for your kind of business.

  • Booking or table requests: what, when and name, and you confirm
  • An “urgent” screen that spots words like “pain” or “stuck” and hands off to the team
  • Prices, hours and address without anyone typing them again
  • What the bot asks, like name or city, is saved on the customer's card
  • A button to join your customer club
The bot knows how to build for:
  • Stores
  • Restaurants and cafés
  • Beauty
  • Clinics
  • Professional services
  • Garages and technicians
  • Classes and courses
Onboarding

Connected in minutes. No business verification.

No documents, no two-week wait for approval. A Meta window, pick a number, start answering.

  1. Sign in with your account

    A Meta window opens and closes on its own. No forms.

  2. Pick your number

    The number your business already uses - dedicated to Unbi, or kept in the app on your phone as well.

  3. Start answering

    Connected with the phone app, up to six months of conversations sync in the background while you work.

Seats

The whole team gets in. Same price.

When every extra agent costs money, people share one login - and nobody can tell who said what.

StaffPer-seat toolUnbi
3₪370₪549
5₪370₪549
10₪814₪549
15₪1,258₪549
25₪2,146₪549

All prices include Israeli VAT.

Pricing

One price. Everything included.

No tiers, no locked features, and no paying per seat.

14-day trial, no credit card. Messages themselves are billed by Meta, at its rates.

All included
₪549/ month
VAT included
Billed yearly - two months free, on a year's commitment
  • Unlimited users
  • Two WhatsApp numbers
  • Shared inbox with assignment and notes
  • A bot built in a conversation with AI
  • AI draft replies
  • Orders and products from WooCommerce
  • Status updates and review requests
  • A mobile app for every agent
  • Keep the number on your phone

Each extra WhatsApp number: ₪149 a month

Start your trial
FAQ

What people usually ask

Does the AI talk to our customers?
No. The AI helps you build the bot and writes drafts for your agents. Customers only get the screens you published, and anything the bot doesn't understand goes to your team.
We don't have an online store. Is it for us?
Yes. The shared inbox, the bot, tags and the customer card all work without a store. Connecting WooCommerce adds orders, products and status updates, whenever you like.
Does our number move over to you?
Your choice. You can keep it on your phone: the WhatsApp Business app keeps working, and every conversation also appears here, including messages sent from the phone. Or connect it as a number dedicated to Unbi that doesn't depend on any phone - Meta disconnects a phone connection when the app hasn't been opened for about 14 days.
Do we need Meta business verification?
No. You can work indefinitely without it. The only limit is 250 business-initiated conversations a day - conversations a customer starts don't count at all. Most businesses never come close.
What do the messages themselves cost?
Meta charges for WhatsApp Business messages at its own rates, straight from your business account, not through us. Replying to a customer who wrote to you in the last 24 hours is free; a message you start, like a status update, is charged by its type.
Can we connect more than one WhatsApp number?
Yes. Every account includes two numbers - a sales line and a support line, say - and conversations from both land in the same inbox, each marked with the number it came in on. Each extra number is ₪149 a month.
We have more than one business. One account or several?
Each business is its own account, with its own inbox, numbers, bot and team - so conversations never mix. Anyone who works in more than one signs in once and switches between them.
Can we bring earlier conversations?
Yes. Connecting the number with the phone app syncs up to six months of conversations from the phone. If you're moving from another system, talk to us and we'll look at what can be imported.
What if we want to leave?
Export every conversation to a file, and the number stays yours - it's registered to your business account at Meta, not with us. No technical lock-in. On the monthly plan you can leave any month; the annual plan, which costs less, is a year's commitment.

Your customers already message you on WhatsApp. Answer like a team.

A shared inbox, a bot built in a conversation, and no paying per seat.

Start nowTry the demo

14-day trial · No credit card