Accessibility Statement

Accessibility level

The website and the Service were adapted in accordance with the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 5773-2013, and Israeli Standard 5568 - Guidelines for Accessible Web Content, based on WCAG 2.0 - at level AA.

This statement covers the public website - the home page, the demo, the sign-in and sign-up pages and the legal documents - and the Service’s interface: the inbox, connecting WhatsApp, and Settings.

What we did

• A consistent page structure, with headings and marked navigation and content regions, that screen readers can navigate.
• Every link, button and form field can be reached and operated with a keyboard, with a clear indication of the element in focus.
• Every form field has a label, and buttons that show only an icon have a name that screen readers announce.
• Text color contrast meets level AA, in light and dark mode.
• The interface is shown in Hebrew from right to left and in English from left to right, and each page declares its language, so screen readers read it in the right language.
• Pages adapt to the screen size and can be used on a phone.
• When the device is set to prefer reduced motion, animations are reduced.
• Images sent in conversations are shown with alternative text - their caption, or the type of file.

How we checked

We checked the pages with the axe-core testing tool, against the WCAG 2.0 and 2.1 rules at levels A and AA, in light and dark mode, and we checked moving between elements with a keyboard. The check was done in Chrome, on the date shown at the top of this page.

Automated testing doesn’t find every problem, so we’d be glad to hear about any difficulty you run into.

Known limitations

• Windows of outside services - Meta’s window for connecting a WhatsApp number, Grow’s payment page and signing in with Google - are run by those providers, and their accessibility is their responsibility.
• Content customers send in conversations, such as images without a description, voice recordings and videos without captions, is shown as it was sent, and we have no way to make it accessible.

Ran into an accessibility problem?

If you found an element that isn’t accessible, or you need information or a service in another way, contact us using the details at the end of this page. So we can handle your request, include the page’s address, describe the problem, and mention which browser and assistive technology you used.

We’ll get back to you as soon as possible. We’ll fix an accessibility fault reported to us within a reasonable time, and no later than 60 days.